Refund Policy

Please read the refund policy on the booking page for any tour that is offered for sale on this website.  Our VIP and Bus tours allow you to cancel up to 24 Hours before the tour start time to receive a 100% refund. 

If you do not call or email us to cancel more than 24 hours before the tour start time, you will not receive a full refund. 

If you do not show up, if you are not on time, or in the wrong place on the day of the tour you will not receive a refund.

No refunds for weather or poor visibility, it is your responsibility to monitor the weather and cancel 24 hours or more before the tour start time. We make no guarantees about weather conditions or visibility.

No refunds for tours that run late or cause you to miss a flight or show time. All itineraries on our website are approximate and can vary depending on factors such as your hotel location, number of people taking the tour, traffic conditions, weather conditions, delays caused by passengers.  We do not guarantee return times or hotel drop off times.  We strongly urge you not to schedule anything after your tour as delays can happen.

Please understand that when you book a tour with any company, you are taking away seats that could be sold to other people.  We will allow you to change your reservation if you can not take a tour on the date you schedule.  If you have any questions about any policies, please contact us before booking a tour. 

Air tours, including Helicopter and Airplane are not operated by GC Tours. These tours have a 24 hour cancellation policy for full refund.

When you make a reservation through this website, you will receive an email confirmation within 24 hours.  This confirmation will include all of the details for purchase including pickup times, pickup location, and company contact info in the event you need to make changes or have specific questions.  If for any reason we can not get your booking confirmed within 24 hours, we will refund 100% of your money and send you an email with confirmation of refund.

Terms and Conditions

1.Once you place your order you will receive an email confirmation within 24 hours (it's typically within a few hours) with the following details: Contact info, tour date, time and place for pickup info, reconfirmation of terms and conditions.

2.  If you need to cancel or reschedule for whatever reason, please make sure you do so within the time frame that is stated on your confirmation details or you risk losing money.

3. In some cases, GC Tours will not provide the tour and make tour arrangements with another tour provider on your behalf. 

4.Although we will assist as much as possible, GC Tours can not mediate, issue refunds, or make any decisions on behalf of any tour provider that GC Tours elects to provide your tour.

5.In the event your tour is not operated by GC Tours, All risks and liabilities associated with a tour are between you the customer and the actual tour operator, GC Tours is not liable for any injuries, damages,lost or damaged property caused by another tour operator.

6. It is 100% your responsibility to monitor the weather and determine if you want to take the tour, if you do not cancel or reschedule your tour 24 hours in advance you will not receive a refund

Privacy Policy

The privacy of our visitors is important to us.

We recognize that privacy of your personal information is important. Here is information on what types of personal information we receive and collect when you use and visit our site, and how we safeguard your information. We never sell your personal information to third parties.

Log Files

As with most other websites, we collect and use the data contained in log files. The information in the log files include your IP (internet protocol) address, your ISP (internet service provider, such as AOL or Shaw Cable), the browser you used to visit our site (such as Internet Explorer or Firefox), the time you visited our site and which pages you visited throughout our site.

Email Address

This is a free content site. We do not require any information from you (not even a user name or password). We do not sell any information from our site to any outside party. The only e-mail sent from our websites is in response to an inquiry that you may send us. If anything comes to your attention which could potentially be a violation of this policy, please let us know immediately so that we can investigate it and try to correct it.

Cookies and Web Beacons

We do use cookies to store information, such as your personal preferences when you visit our site. This could include only showing you a popup once in your visit, or the ability to login to some of our features, such as forums.

We also use third party advertisements to support our site. Some of these advertisers may use technology such as cookies and web beacons when they advertise on our site, which will also send these advertisers (such as Google through the Google AdSense program) information including your IP address, your ISP , the browser you used to visit our site, and in some cases, whether you have Flash installed. This is generally used for geotargeting purposes (showing New York real estate ads to someone in New York, for example) or showing certain ads based on specific sites visited (such as showing cooking ads to someone who frequents cooking sites).

You can chose to disable or selectively turn off our cookies or third-party cookies in your browser settings, or by managing preferences in programs such as Norton Internet Security. However, this can affect how you are able to interact with our site as well as other websites. This could include the inability to login to services or programs, such as logging into forums or accounts.

We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. This Website uses Google for advertisements

About Google and the DoubleClick DART cookie:

Google, as a third party vendor, uses cookies to serve ads on your site.

Google’s use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet.

Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

For more information on cookies visit here.